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Add to plan

Mktony32
Investigator
Investigator

‎06-12-2023 08:46 PM

Hello I’m curios as to what is happening . On the app I can add most things in add to plans but if I go to the gaming section it just comes up with this error massage.

can any one help?

Application error: a client-side exception has occurred (see the browser console for more information).

0 Helpful
5 REPLIES 5
Katie_B
EE Community Support Team

‎07-12-2023 08:45 AM

Hi @Mktony32. 

Welcome to the community. 

Are you still seeing this error?

Katie

0 Helpful
Mktony32
Investigator
Investigator
In response to Katie_B

‎07-12-2023 10:07 AM

Yes still seeing this error. I have cleared everything on the browser and even used a different search engine.

Sent from Sky Yahoo Mail for iPhone
0 Helpful
Katie_B
EE Community Support Team
In response to Mktony32

‎07-12-2023 10:13 AM

Thanks for getting back to me @Mktony32. 

Have you tried using a different device?

Katie

0 Helpful
Mktony32
Investigator
Investigator
In response to Katie_B

‎07-12-2023 10:20 AM

Yes I’ve tried that 

Sent from Sky Yahoo Mail for iPhone
0 Helpful
Katie_B
EE Community Support Team
In response to Mktony32

‎07-12-2023 10:36 AM

Thanks for trying @Mktony32. 

I'd recommend reporting this to our technical care team who can look into this further for you. 

Katie

0 Helpful