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Add on’s

LucieG
Visitor

‎25-08-2022 07:24 PM

Hi all,

I am due an upgrade and was wondering if add on’s will be transferable?

I currently have an unlimited data add on which I pay £5 extra for per month, but was wondering if that would be transferred if I were to upgrade?

Thanks!

0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎25-08-2022 07:50 PM

No, you will need to start your add-ons all over again.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Leanne_T
EE Community Support Team

‎26-08-2022 09:15 AM

Morning @LucieG

Thanks for coming here. 

If you give us a call on 150, the team will look into the add-ons and let you know what options are available for your upgrade 🙂

Thanks. 

Leanne.

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