2088656members
652online
1295129posts
Community Activity
Re: Urgent Assistance Needed for Account Top-Up
Subject: Assistance Required for Electronic Voucher Top-Up Dear EE, Support Team. I am currently abroad and unable to top up my account using an electronic voucher. Unfortunately, I cannot send SMS messages, make calls, or reach any advisors for assi...
Overcharging
I've been overcharged on my bill.There seems to ne no way to contact EE to correct this.Should I go straight to the Regulator or does anyone no an email address or direct phone number for billing at EE
I should never have contacted EE - or is that BT?!
It has taken three attempts to renew my contracts this week. I’ve been out of contract for quite a while but that was fine. I wish I’d left it that way after my experiences this week! I am now on my third attempt to put these contracts in place! The ...
Unable to activate my TNT Sports subscription
On May 4th 2025 I got a free TNT Sports Subscription following an upgrade. EE sent me a text (from 150) saying to activate, go to link ee.co.uk/tntsports. This is no help whatsover. And states I have nothing to activate. That was on the app, and I ha...
T-mobile sim
I have an old t-mobile payg sim in a home security system, which has recently stopped working, It still has credit, but will now only receive texts and no longer send text alerts.Is it still possible to transfer the number to an ee payg sim?
XBOX gamepass link not working
I cannot activate my gamepass with the links provided by EE. Is there any other way to do this? I am finding it hard to reach someone who can help me
HR Email or Number Contact
Hello, I'm a former employee for EE having left recently and need to contact HR, does anyone know or would be able to private message me with the email address or a phone number so I can contact HR please? Thank you!
Phone says its connected to wifi, but will not download phone updates
HiI have a sony xperia, the problem i have is, is as followsThe phone says it is connected to wifi, however, my mobile data usage is high, and when i need to do a phone software update,it says can only download via wifi, but it says im connected, wif...
Stuck in USA ee are rubbish!
I am stuck in the USA and can’t make calls to ee and need to urgently. There is no way to contact ee. an awful provider cutting corners again.What can I do?
Resolved! Possible Scam
I have received a phone call, supposedly from EE, stating that they are swapping from 4G to 5G on Friday and that I habanero being sent a new SIM and the old one will not work after Friday. Impossible to speak to anybody on EE app so wondered if anyb...
