Activate microsoft

[JamesOscar95]

I am trying to activate Microsoft, however whenever I click activate, it tells me there’s nothing to activate. I’ve not received any text with code etc. Any ideas ?

[Leanne_T]

Hi @JamesOscar95 

Thanks for coming here. 

When did you select Microsoft 365 Personal as an inclusive extra? 

Is this showing as an inclusive extra in your My EE app? 

Leanne 🙂

[JamesOscar95]

Hey yes it’s showing as an active extra on in the app,

Many thanks

Sent from my iPhone

[James_B]

Hi @JamesOscar95,

Please get in touch with Customer Care so a member of the team can resend the activation text for you.

They'll be happy to help. 🙂

James