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ACCOUNT DEACTIVATED ee perks

DeeBee13
Contributor
Contributor

Tried to register an EE perk account using my nhs.net email address and I get the following when trying to log in:

 

ACCOUNT DEACTIVATED

Your account has been deactivated as your registration was not completed within the allowed time frame.

 

is there a support email address I can use? 

54 REPLIES 54
DeeBee13
Contributor
Contributor

Hi, I'm getting the same issue - not sure who to contact? Is there a support email? I'm having to use this account because the one I have tried to register with EE with my NHS email states "

ACCOUNT DEACTIVATED

Your account has been deactivated as your registration was not completed within the allowed time frame."

Katie_B
EE Community Support Team

Hi @DeeBee13

 

Welcome to the EE Community. 

 

I have sent you a private message for some details, 

 

Katie 🙂

Thanks Katie, I've replied.

Hi, I’m having the same issue please could you let me know what I need to do?

I am also having this issue, could you please let me know what I need to do? 

James_B
EE Community Support Team

Hi @elliegrace99,

 

Welcome to the EE Community. 🙂

 

I can help you with this. I've sent you a private message to get some details.

 

James

Hi

 

I’m having the same issues. any advise or help? 

Thanks 

Jon_K
Former EE Employee

Hi @Sully8.

 

I'll send you a private message on here.

 

Please take a look and get back to me.

 

Jon

I am also having the same issue, can an advisor please help fix this? Thanks!