New Member

4g device not received

  • Can’t get thru on phone 
  • no direct chat
  • had enough people to call me 4 times when you wanted to sell me something but not when I need something 
  • still got my wrong address despite me advising you twice
  • guess my device will be at old address
  • maybe you will contact me when I cancel my dd??
by Grand Master
Grand Master

Re: 4g device not received

@Hh13 wrote:
  • maybe you will contact me when I cancel my dd??

No, but maybe some debt collectors will as well as marring your credit record. I wouldn't do that!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Community Support Team

Re: 4g device not received

Hi @Hh13,


Welcome to the EE Community. 


I'm sorry to hear there has been a problem with your order.


You can chat with Customer Care via our get in touch page.


They'll be happy to help.



Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions