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direct contact

Zanyar1
Visitor

‎14-09-2024 11:08 AM

Hello, although I have paid the bills regularly, but now I can't make direct calls. My direct calls are disconnected and I can't call any number. Please guide me how to contact EE company to fix the direct call problem of my EE sim card?Hello, although I have paid the bills regularly, but now I can't make direct calls. My direct calls are disconnected and I can't call any number. Please guide me how to contact EE company to fix the direct call problem of my EE sim card?

0 Helpful
2 REPLIES 2
Northerner
EE Community Star
EE Community Star

‎14-09-2024 11:16 AM

Hi @Zanyar1 

  1. Are you on EE PAYG or pay monthly contract.
  2. Are you in the UK. 

You may need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
bristolian
EE Community Star
EE Community Star

‎14-09-2024 11:19 AM

Also.. does your phone show coverage indicators? Can you send & receive text messages?

Can you receive calls? What happens when you try making a call?