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calling abroad

Millerman67
Investigator
Investigator

‎03-12-2022 11:21 AM

i am trying to call a number which is abroad (the number is to open a set of electric gates) but all i get is this number is barred from this phone. i am on play monthly and international calls are allowd on both me phone and ee account

0 Helpful
10 REPLIES 10
Leanne_T
EE Community Support Team

‎03-12-2022 01:13 PM

Hi @Millerman67

Thanks for coming here. 

Have you been able to call the number previously? 

Can you call the number from any other phone? 

Leanne.

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Millerman67
Investigator
Investigator
In response to Leanne_T

‎03-12-2022 01:46 PM

no i have never been able to call the number. other people have. 

the gates are in the uk were im phoning from but the number to open them is registerd abroad

 

thanx

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Leanne_T
EE Community Support Team
In response to Millerman67

‎03-12-2022 02:21 PM

I see @Millerman67

If you give us a call on 150, the team will get this looked into for you. 

Leanne.

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Millerman67
Investigator
Investigator
In response to Leanne_T

‎03-12-2022 02:28 PM

thank you

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Leanne_T
EE Community Support Team
In response to Millerman67

‎03-12-2022 02:33 PM

No problem @Millerman67

Leanne 🙂

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XRaySpeX
EE Community Star
EE Community Star

‎03-12-2022 02:55 PM

Can you call other non-UK nos?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Millerman67
Investigator
Investigator
In response to XRaySpeX

‎03-12-2022 03:05 PM

yes no problem

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Leanne_T
EE Community Support Team
In response to Millerman67

‎03-12-2022 03:26 PM

Hi @Millerman67

Do you have this number saved? 

Have you checked your block lists on your phone just to check this has not been accidently blocked? 

Leanne 🙂

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Millerman67
Investigator
Investigator
In response to Leanne_T

‎03-12-2022 03:35 PM

yes number saved and not blocked

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