call forward

sarlegg
Visitor

having problem when ringing my uncle it goes straight to call forward and he doesnt receive a text either only tried everything only person i have problem with my hubby can ring him help please

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@sarlegg  Sounds like he has blocked your number if you can not text him also.    This is device based so that needs to be checked on the device in question. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
bristolian
EE Community Star
EE Community Star

This does have all the symptoms of your number having been blocked by your uncle.

 

Calling without your CLI-present and your number withheld, would be a good test of whether it is your number that's blocked.

 

Whether that's ultimately a good idea, probably depends on whether this is likely to have been a mistake or intentional by your uncle.