Wifi calling using portable wifi

[markaccio]

I have an EE portable wifi (Osprey) with roaming.  My mobile phone in France doesn't have a phone signal (it's with Sfr network).  However I do have a signal on my EE portable wifi.  But I can't link it for wifi calling.  Why is this?

[markaccio]

I see the reply to this question dates from 2019.  Can you tell me whether it is still the case that I cannot use wifi calling from France, even though I've got roaming as part of the package?  I ask because my phone in France doesn't have a signal (it's with Sfr) but I do have a signal on my EE portable wifi. 

[James_B]

Hi @markaccio,

Welcome to the EE Community. 🙂

EE Wifi Calling is only available in the UK.

James

[bristolian]

Hi @markaccio 

EE is a UK-based operator and WiFi calling is designed as a coverage-improvement service in this country.

Have you tried restarting your phone?

[Schockwave]

@markaccio , Have you tried to see if you can connect to a different network? Sometimes that can make a difference. SFR is I believe Swiss, if I am correct, Swiss French.