VOICE CALL DROPPING

[Karen129]

Hi I’m having problems with people hearing me when either I call them or they call me 

it happens with various people and devices 

[Northerner]

Hi @Karen129 

Are you using EE WiFi calling option or EE mobile network?

Thanks

[Karen129]

This is happening with mobile calling only

if I use messenger or WhatsApp or FaceTime there is no problem 

[Northerner]

Hi @Karen129 

Thanks for the reply. 

Are you connected to WiFi? You maybe connected to EE WiFi calling.

Have you checked EE Network service checker for local network issues?

https://coverage.ee.co.uk/coverage/ee

Thanks