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Sold an incomplete product

LET_MEIN76_
Visitor

Brought a new Samsung Galexy from. Store in Bournemouth. When I later got hold found out that I could not plug it into PC as do not have the right adapter. I have to buy the adapter for headphones as phones no longer come with the headphone jack but now I need to buy something else just to connect it to PC?

I wouldn't have a problem buying the adapter if I was told I would need one as I said that I need a phone that can connect to a PC as I want to put music on my phone

2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

@LET_MEIN76_    You was sold what Samsung put in to the box for that device. 
 Anything you need to connect to something else you obtain yourself.    

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Northerner
EE Community Star
EE Community Star

Hi @LET_MEIN76_ 

Depending on your pc and OS you should be able to connect your device via Bluetooth or the cable provided in you box. If your PC doesn't have USB C then  USB C to USB adapters are cheap on Amazon. 

Samsung phones (like apple) dropped the headphone jack 6 years ago. The battery is no longer removable and most devices no longer have memory card access. 

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.