SOS only while roaming

[sSparks]

I have just arrived in Sydney, Australia, and although I have tried to connect to EE via roaming, my iPhone is still saying SOS only. 

I have enabled roaming in settings, tried to turn off automatic mobile network selection, tried restarting my phone multiple times, reset network settings and toggled aeroplane mode. Still nothing has worked in the 24 hours of being here.

My EE account says that international roaming is active, so why can't I connect?

[XRaySpeX]

@sSparks : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

Often just rebooting the phone is the simple remedy. Otherwise try logging into your MyEE account online & go to Menu > Account Settings > Control Content > Roaming Abroad and also Call Abroad and Premium Rate. They will show as ticked if roaming and calling abroad is activated. If they are not ticked, can you activate these settings?

If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your MyEE, you will need to call CS.

PAYG is auto enabled for roaming. You won't see any of those settings & don't need to change anything. If outside EU, do you have enough credit for making calls from abroad?