SMS

BKproduct
Explorer

Hi all ,I turned SIM to ESim on my IPad and now I don’t receive SMS .What can I do?

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@BKproduct  This is an iCloud setting to send text messages from your iPad as it uses your iPhone text allowance as it’s all linked via iCloud. 

please read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

4 REPLIES 4
XRaySpeX
EE Community Star
EE Community Star

Shouldn't have anything to do with eSIM vs. SIM.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

Can you send SMS? If so, what happens if you send a text to yourself?

BKproduct
Explorer

No I can’t send SMS. iMessage works ,but I need SMS..

Chris_B
EE Community Star
EE Community Star

@BKproduct  This is an iCloud setting to send text messages from your iPad as it uses your iPhone text allowance as it’s all linked via iCloud. 

please read THIS 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.