Roaming

[Laurag_2012]

• Hi I'm really confused.  We are traveling to florida USA next Saturday and I can't find information about swaping my phone over so it works with out high charges. I've had a message to say I now have full roaming abroad,  but I'm seeing on here about people paying extra for 2 weeks or a month abroad as its cheaper??? Where do I look to find that information? I can't find a phone number to ask someone everything is just automated. 
• Thanks Laura 

[bristolian]

Take a read of this help page which explains the Roam Further pass.

That's your best option for using an EE pay-monthly phone in the USA.

[Christopher_G]

Hi @LauraG_2021

Welcome to the community.

You'll be looking for two things:

1. To make sure your phone is set up for roaming in your My EE account.
2. An add-on/Smart Benefit to make using your calls, texts and/or data cheaper.

The Roam Abroad Pass that @bristolian linked to allows you to use your calls, texts and data as if you were in the UK (up to 50GB). 

Chris

[XRaySpeX]

If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.