Roaming in France

[Hmal251]

Hi - just arrived in France and don’t seem to be able to get any signal.  I’ve trained to join a local network manually with no luck, rebooted the phone etc etc all to no avail.  I didn’t text roaming to 150 before leaving the UK.  Help please.

[Katie_B]

Hello @Hmal251. 

If you have not activated roaming before leaving the UK you will not be able to connect to a network. 

Please use our live chat team to activate your roaming or give us a call from another device on +44 7953 966 250. 

Katie