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Roaming help

Graham3033
Explorer

‎13-04-2024 08:15 AM

Help I am in turkey and need roaming set up on my phone asap 

0 Helpful
3 REPLIES 3
Northerner
EE Community Star
EE Community Star

‎13-04-2024 08:31 AM

Hi @Graham3033 

You'll need to contact EE over WIFI and Skype on the number in my signature and ask for roaming to be activated on your account.

Turkey is not in the EU and roaming is expensive. For add-ons and costs see here:

https://ee.co.uk/help/mobile/roaming/roaming-costs/countries/turkeyandnortherncyprus

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Graham3033
Explorer
In response to Northerner

‎13-04-2024 08:50 AM

Thank you for you help. 😀

0 Helpful
bristolian
EE Community Star
EE Community Star

‎13-04-2024 09:42 AM

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.