16-04-2022 07:30 PM
Wondering if anyone can help I can’t get on a live chat! Since we now have to pay for roaming abroad there’s an option for a £9.50 a month add on does anyone know if I pay for this it means I can use my roaming like normal with the data I already have or will I be charged more when I get there?
Solved! See the answer below or view the solution in context.
16-04-2022 10:03 PM
As it is part of EU, you may use your usual UK allowances there with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or you may buy the Roam Abroad Pass for £10 / month.
If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.
16-04-2022 07:39 PM
@Georgiamay-97 : There is the Roam Abroad Pass for £10 pm that allows you to use your usual UK allowances in the EU with up to 50 GB data per billing month if you have more. Is that what you are looking at?
Where are you going?
16-04-2022 09:59 PM
Think that’s what I’m looking at doesn’t give much information and I’m going to portugal
16-04-2022 10:03 PM
As it is part of EU, you may use your usual UK allowances there with up to 50 GB (contract) or 25 GB (PAYG) data per billing month if you have more. If your contract started after 07/07/2021 there'll be a £2 / day charge for using your UK allowances in EU or you may buy the Roam Abroad Pass for £10 / month.
If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.