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Roaming Plus isn't working in Mexico

REX1996JAL
Visitor

‎24-02-2023 11:17 PM

Hi I am currently working abroad working on cruise ships currently I am in Ensenada Mexico and my roaming isn't working I have my phone setup currently and does work in US (San Diego) Fine. Can anyone help with this please from EE I pay over £100 so want to be able to use all my add ons to its full potential.

 

Thanks

0 Helpful
1 REPLY 1
Chris_B
Grand Master
Grand Master

‎25-02-2023 08:18 AM

@REX1996JAL   If it works in the US then there is no reason why it’s not working there.   But have you tried restarting the device?  Have you tried a manual network search?  

 You are at the mercy of that roaming network and the cell coverage that this roaming network provides.