Roam abroad pass

Cquina
Visitor

I have added the Roam Abroad Pass, however I am unable to use my data allowance. Does anyone know why ?

2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

As you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free. 

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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bristolian
EE Community Star
EE Community Star

Does your phone show a connection to local networks in your host country?