Re: Re: How to access live chat?

Asifkhan2525 · ‎29-09-2025

i have contrac with ee and finished in October so i want to close my contract

Schockwave · ‎29-09-2025

@Asifkhan2525 , if you want to keep your number and move to another network, I would suggest getting a PAC code by texting PAC to 65075, you then give it to your new provider.

You can find all the information here:

https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

View solution in original post

Asifkhan2525 · ‎29-09-2025

Hi i have contract with ee and finished in October so i want to close my contract and dricet debt

Katie_B · ‎29-09-2025

Hello @Asifkhan2525.

Welcome to the community.

I am sorry to hear you are looking to leave the network.

To place your cancellation please give us a call.

Our customer care team will be happy to help.

Katie

Schockwave · ‎29-09-2025

@Asifkhan2525 , if you want to keep your number and move to another network, I would suggest getting a PAC code by texting PAC to 65075, you then give it to your new provider.

You can find all the information here:

https://ee.co.uk/help/profile/leaving-ee/cancel-my-contract-with-ee

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.