22-03-2023 01:04 AM
Hi I’m currently out of the country and I don’t have any service on my EE my roaming is on but still not working. can you please help me with this concern.
Solved! See the answer below or view the solution in context.
22-03-2023 02:39 AM
@Ghelai : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?
If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.
22-03-2023 02:39 AM
@Ghelai : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?
If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.
Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.