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Phone call from EE is it a scam?

Amygutt
Explorer

Received a phone call from 01942 901130

based in Wigan, England. 
when looked up number. Has rang multiple of people and states this is not a verified number to EE. Offering deals and asking for account information  
wondering if this is a scam. 

19 REPLIES 19
Jake157
Visitor

I just been rang by them just then I hope it's not a scam they had my email and tried getting me to tell them the code 🤣

Scuba68
Visitor

Received 3times and its not connected with EE it a marketing cold call I just declined the call and blocked

Jennyanydots
Visitor

I’ve had it this week too. I’m sure it’s a scam so I blocked them. They knew my name and that I was an EE pay as you go but the first 5 digits tell them EE and 50:50 guess in contract or pay as you go 

James_B
EE Community Manager
EE Community Manager

Welcome to the EE Community @Jennyanydots 🙂

Which number were you called from?

James

Just had a call from an EE call centre in Wigan. Don’t think they’re real but if this a scam it’s particularly longstanding. Surely EE have the resources to shut this down?

Leanne_T
EE Community Support Team

Hi @schammond99 

Thanks for coming to the community. 

If you receive a call and believe this is a scam call please report this by texting CALL followed by the number to 7726, our security team will get this looked into. For full information please see our Online Security: Avoid and Prevent Scams | EE page. 

Leanne. 

Jeffie
Visitor

I've had numerous calls from this number, today I answered it cautiously after previously reading these comments. it is indeed EE, I got them to send me a confirmation text which popped into my existing EE text message history. It's basically EE asking if you'd like any of their special offers that you're eligible for. 

Thanks for the clarification but this guy just called, confirmed my name and hung up. Seems like a scam to me! 

It is a scam, they have a second person on the phone to EE trying to access the pin. They speak to EE, they send a pin to you which then looks like the caller you are speaking to sent the message. I have spoken to EE today and logged this.

Jaldeep
Visitor

This is definitely a scam.

He asked for the second and fourth letters from my password and when I refused he asked me what type of Samsung phone I have - which I don't. I put the phone down. I wonder if they've got hold of a list of names and numbers but not passwords.