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Not registered on the network when trying to make call

Mickymost48
Visitor

I have been trying to make a call on my mobile,but it keeps coming up with a messages not registered on network. This is happening since the storm 

2 REPLIES 2
bristolian
EE Community Star
EE Community Star

Post has been moved to a new thread.

Does your phone show coverage indicators? If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.

Northerner
EE Community Star
EE Community Star

Hi @Mickymost48 

Can you connect to WiFi calling.

Thanks 




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