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Not receiving verification

Muhammadmehtab
Explorer

Hi I am not receiving verification code like Bank app registration duty time registration and this is a big problem for me even when I call 150 on pressing 1 to contact customer service even I not receiving message from 150

4 REPLIES 4
James_B
EE Community Manager
EE Community Manager

Hi @Muhammadmehtab,

Welcome to the EE Community. 🙂

Are you able to receive messages from other senders?

James

bristolian
EE Community Star
EE Community Star

Have you been able to receive texts from automated senders previously?

Yes

 

James_B
EE Community Manager
EE Community Manager

Hi @Muhammadmehtab,

Please get in touch with Technical Support on 150 so a member of the team can take a look at this for you (Select option 2 first).

They'll be happy to help. 🙂

James