No internet in Portugal

Ber3 · ‎13-08-2021

I had full access to internet in France and Spain but as soon as I drove into Portugal this afternoon my mobile internet stopped working. Why would that be? What’s different in Portugal? I am using WiFi to write this message. Any help would be appreciated. Thanks!

XRaySpeX · ‎13-08-2021

@Ber3 : Instead of letting your phone auto connect to a local network, do a manual search of local network operators & try those.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

View solution in original post

XRaySpeX · ‎13-08-2021

@Ber3 : Instead of letting your phone auto connect to a local network, do a manual search of local network operators & try those.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Ber3 · ‎13-08-2021

Thank you. It didn’t allow me to deselect up until this morning, but now it seems to be all fine ✅

Leanne_T · ‎13-08-2021

Thanks for letting us know @Ber3

Hope you have a lovely time in Portugal.

Leanne 🙂