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My voicemail when out of signal says this number is no longer available

Jbecker
Visitor

If I miss a call and I’m in signal it just plays my normal voicemail but apparently for months if I’m sitting in my kitchen or am out of signal anywhere else it’s telling people my number is no longer available!!!!

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @Jbecker 

Thanks for coming to the community. 

Could you try texting VM OFF to 150 and then VM ON to 150 and see if calls are connected to your voicemail when you have no signal? 

Thanks 🙂

Leanne.

Rky
Prodigious Contributor
Prodigious Contributor

And if you have iPhone then you can enhance your voicemail experience by following this link

Best Regards,
Raj
bristolian
EE Community Star
EE Community Star

The link posted by rkycom refers to visual voicemail, which is different to the standard voicemail service.