My bill has been paid but cannot make calls

Kim-Louise · ‎13-09-2023

I have paid my bill but am unable to make any calls,please advise

Kim-Louise · ‎13-09-2023

The call wouldn't go through,I turned my phone off then on again and calls now go through, thanks for lusteningSent from my Galaxy

View solution in original post

Northerner · ‎13-09-2023

Hi @Kim-Louise

Was your account suspended before you paid your bill.

Have you tried restarting your device.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎13-09-2023

Does your phone show coverage indicators?

If yes - what happens when you try to make a call?

Kim-Louise · ‎13-09-2023

The call wouldn't go through,I turned my phone off then on again and calls now go through, thanks for lusteningSent from my Galaxy