Making calls abroad

[Bluemoonrising]

Anyone from EE available?  I am in France and  can't connect to any services unless on donor else's WiFi.  Can't make calls.  Got a text when I arrived to say my services will work fine! Can you assist? 

[bristolian]

If you received the welcome text message on arrival in France, that suggests roaming is activated.

In this case, toggling flight mode or manually selecting a different local network may resolve.

[Bluemoonrising]

Thanks for reply, it doesn't sleek. Tried everything I can think of including open network and flight mode ( I drove).

[Northerner]

Hi @Bluemoonrising 

You cannot have roaming activated then. Use the Freephone number over Skype in my signature to contact EE, or use live chat. 

Thanks