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How do I turn off my voicemail

Pete55
Explorer

Not sure how to turn off my voicemail I have suddenly started getting voicemails?

32 REPLIES 32
Leanne_T
EE Community Support Team

Afternoon @Gdr

 

Thanks for coming to the community.

 

Do you have a pay as you go or pay monthly account?

 

Thanks 🙂

 

Leanne.

Thanks for advice , I managed to turn my voicemail off in a few seconds, very straight forward and quick. Cheers.😀👍

@passgo11 : Thanks! You're welcome 🙂 ! Glad I could be of assistance & it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

I tried texting WM OFF to 150, but all it did was disable my divert settings.
How can I truly turn off my voicemail? I don't want this service at all.
Thank you.

Leanne_T
EE Community Support Team

Hi @Fefaum

 

Thanks for coming to the community. 

 

Can people still leave you a voicemail message? 

 

Thanks. 

 

Leanne.

Thank you very much for your help, it only took about 15 seconds after 15 minutes on my mobile listening to various options on your recorded system and getting nowhere.

 

Kind regards

 

Dave Harrison.

I came from outside Europe and every time I type this code, it doesn't matter, is there no other way?

Katie_B
EE Community Support Team

Hi @pooooyathr

 

Thanks for coming to the community. 

 

Texts to 150 when abroad may not work. 

 

I would recommend logging in to your My EE account and accessing our live chat service so our customer care team can help remove this for you. 

 

Katie 🙂

The chat option is not displayed for me 😪

Katie_B
EE Community Support Team

Hi @pooooyathr

 

Does the Start Conversation button appear HERE?

 

Katie 🙂