Hi

Queeng
Visitor

Hi, can I get access to my November 2022 call log please.

 

1 SOLUTION

Accepted Solutions
bristolian
EE Community Star
EE Community Star

If you had chargeable itemised billing active on your account at the time, you can download those bills from your myEE online account. If not, check the call log on your phone.

Your outgoing call logs can be requested via a Subject Access Request - https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-... 

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8 REPLIES 8
bristolian
EE Community Star
EE Community Star

If you had chargeable itemised billing active on your account at the time, you can download those bills from your myEE online account. If not, check the call log on your phone.

Your outgoing call logs can be requested via a Subject Access Request - https://ee.co.uk/help/help-new/safety-and-security/protecting-your-information/how-can-i-request-my-... 

Aysha_2499
Investigator
Investigator

need help i do i check call logs 

 

Aysha_2499
Investigator
Investigator

on my acc

Leanne_T
EE Community Support Team

Hi @Aysha_2499 

Do you pay for itemised billing? 

Leanne.

Yes I do 

Leanne_T
EE Community Support Team

If you log into your My EE account and view the last bill all call details should show for you @Aysha_2499 

Leanne 🙂

I went to view my bill and I can't find it 

 

Leanne_T
EE Community Support Team

Hi @Aysha_2499 

If you log into your My EE app and select Bills and Payments, this will show the latest bill. At the bottom of the page you can download the bill. 

Leanne.