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EU - Roaming

Shailaza
Visitor

‎22-12-2022 03:02 PM

Hi 

I am currently (today) in UK, tomorrow going to cruise trip, covering Paris, Germany, Holland and Belgium. I wonder can i use my mobile there and set for Roaming.. will it cost me more? please clarify.

Cheers

Shailaza

0 Helpful
3 REPLIES 3
Katie_B
EE Community Support Team

‎22-12-2022 03:09 PM

Hello @Shailaza. 

How lovely, a cruise at Christmas! 

When did you take your current plan out?

I would recommend checking this page for information on the Changes to EU Roaming after Brexit.

Should you're plan not include roaming you will be required to either purchase the Roam Abroad pass which is rolling for 30 days for a one off charge of £10 or pay £2 per day for use of your phone whilst on land. 

You won't have any roaming included whilst on the ship, charges for using your phone on the ship can be found HERE. 

Please be sure to let me know if you have any further questions, 

Katie 🙂

XRaySpeX
EE Community Star
EE Community Star
In response to Katie_B

‎22-12-2022 03:38 PM

@Katie_B : Shouldn't you now stop quoting £10 & quote the current price of £11.40. It's been that for some time. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Schockwave
EE Community Star
EE Community Star

‎22-12-2022 04:48 PM

@Shailaza , Please make sure that roaming, call abroad and premium rate are all enabled. This is necessary if on a pay monthly contract, pay as you go is already enabled for that.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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