EE, what a nuisance when trying to pay

[Swedger808]

How the hell can something so simple he made so difficult? 

Monthly payment didn't process this morning, so now I try to pay it but can't seem to do so. Can't do it on here or in the app, plenty options to buy extra top ups though. Can't ring or text them on 150 as there is no credit in the phone 

Does anyone have a better solution please

[Northerner]

Hi @Swedger808 

Many ways to pay, see here: https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks 

[Swedger808]

I've called that, still unable to speak with a human. There's lots of options to buy add-ons or pay for other topups via automated messages and presses of different numbers on my keypad, trying to speak with someone to explain what I actually need there is nothing to help.

Also rang 07953966150, 08009165555, 150, 03330433170

It's a bit shambolic in fairness 

[Ritu_D]

Hi @Swedger808 

Thanks for coming back and letting us know you have already tried calling. 

You can find more information regarding topping up your Pay as you go here. 

Thanks 

Ritu 

[XRaySpeX]

@Swedger808 : Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.