EE Roaming charges

KaSul25
Explorer

I was away last month in France for a week where I used data. Why am I being charged again this month when I haven't used it since??

 

3 REPLIES 3
James_B
EE Community Manager
EE Community Manager

Hi @KaSul25,

Welcome to the EE Community. 🙂

Which add-on did you purchase?

James

Hi!

It's the £2 per day EU roaming, which was a free add on. I paid for the extra roaming costs last bill date.

James_B
EE Community Manager
EE Community Manager

Hi @KaSul25,

Are the daily charges listed for days you were still abroad? 

It could be that your trip overlapped two billing periods.

James