Charges while calling from Switzerland

sonpau
Visitor

‎23-05-2022 12:32 PM

Hi there

 

My daughter is travelling to Switzerland next week and has a monthly plan which started two years ago.  Will her UK allowances cover her?

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎23-05-2022 12:42 PM - edited ‎23-05-2022 12:43 PM

Hello @sonpau ,

 

Welcome to the community,

 

You can take a look here: 

 

https://ee.co.uk/help/help-new/roaming-costs/countries/switzerland

 

If her contract started before 7th July 2021, then it will be the same as being at home, just take a look for yourself with that link.

 

Beautiful country, I know it very well, where is she planning to go, I was born there and lived there, hope she enjoys herself.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

‎23-05-2022 12:53 PM

@sonpau : If you are on contract, remember to text ROAMING to 150 before you leave UK to check roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP