Cant call out from tenerife

[Sheeds]

Hi all. 

IIv set up my roaming b4 i flew to tenerife, but now here i cant call anyone.

Ihave no signal bars just a cross. Ideas welcome please. 

[XRaySpeX]

@Sheeds : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming add-on doesn't of itself activate roaming on your a/c.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

[bristolian]

If your phone is showing a cross where signal bars should be, one of two things is happening.

1: You have roaming activated but there's a problem with the specific network your phone is trying to connect to. Manually selecting an alternative often resolves.

2: Roaming is not activated on your SIM, which has been covered in the reply above.

[Sheeds]

Cheers xray. 

I v just texted roaming to 150.

Big thanks geez yr a star. 

Thanku 

[XRaySpeX]

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.