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Cannot link physical sim

CDy
Visitor

‎14-12-2025 09:10 AM

Hi I recently took out an EE sim via mozillion. I cannot link my number in the EE app. It just says “ cannot link”. Has anyone had this problem? 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎14-12-2025 10:21 AM - edited ‎14-12-2025 10:21 AM

Hi @CDy 

Becase it's not an EE network SIM. Mozillion are an EE MVNO and you'll need to use their portal/app.

Thanks 



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