Can’t access roaming

amberwright25 · ‎14-04-2022

I am in US and phone not picking up any network. Text for roaming add on before I left.

Go on to parental and data controls on my EE and it says roaming blocked. I have tried to change this and it says

“Sorry but we haven't been able to set up your changes.”

please help, I really need to use my phone while here

Leanne_T · ‎14-04-2022

Hi @amberwright25

Thanks for coming here.

If this is showing blocked, you would need to give us a call and the team will get this looked into for you.

You can call us from another phone on +44 7953966250 to get this sorted.

Thanks.

Leanne.

XRaySpeX · ‎14-04-2022

If you can't enable the Roaming Abroad and the Call Abroad & Premium Rate settings of your MyEE, you will need to call CS. Try calling CS on the Freephone no. in my sig. over Skype. It should be free.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)