Andorra

Radoslaw1991
Investigator
Investigator

Ee is a bunch of nonsers honestly. They knows that there is phones problem in Andorra and no f's given at all.

9 REPLIES 9
Mustrum
EE Community Star
EE Community Star

@Radoslaw1991   what problems are you having?

I have been there many times, but tend to use Wi-Fi which is plentiful due to the extra costs - that said, never had an issue with mobile signal.  

No Internet,   no data , no calls 

@Radoslaw1991   did it work ok in France/Spain before doning to Andorra?

 

Radoslaw1991
Investigator
Investigator

Yes it worked all fine.

 

It worked all fine until Andorra 

Christopher_G
EE Community Support Team

Have you tried manually searching for an available network, @Radoslaw1991?

Chris

Northerner
EE Community Star
EE Community Star

Hi @Radoslaw1991 

Are you pay monthly or PAYG? 

When were you last in the UK? 

Andorra wouldn't be in the EU roaming like France/Spain. 

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

No but I was teying to fillow instructions and buy a addone wothout success 


@Radoslaw1991 wrote:

No Internet,   no data , no calls 


Does your phone show a connection to a local network in Andorra? If you have no network coverage, it would cause these symptoms.

If roaming has worked in other countries, then self-evidently it's active and EE's part of the setup is done. Toggling flight mode and manually selecting alternative local networks often resolves these issues.