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Abroad

CHARLRRR
Visitor

‎26-11-2023 09:45 PM

Help!!

I'm in Poland and cannot use my texts phone or data. I forgot to text ROAMING before I left. Now I can't call or text to get it set up. What can I do ? 

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-11-2023 10:53 PM

@CHARLRRR : Are you on contract or PAYG? Did you use that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract having roaming activated on your EE a/c by texting ROAMING to 150, not just on your device, is crucial to using your contract SIM abroad.

Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP