Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Abroad

ZoeIngram
Visitor

‎07-10-2023 08:29 AM

Hi 

I am currently in France and my phone isn’t working when I’m not connected to Wi-Fi 

my roaming is on so not sure why this is? 

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎07-10-2023 08:33 AM

@ZoeIngram   When you say your roaming is on is that on on your device or on your my EE account?    Did you text ROAMING to 150 before you left the UK ?  Or did you call customer services to request roaming be enabled on your EE account?  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.