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120 mins from anywhere not working

blumesh
Investigator
Investigator

Hi, 

I am india snd I spoke to customer care on Friday thd 26th and added on 120 mins from anywhere. It shows up on thd account as added but It is not working...I can't even make calls to any number in UK. Not even the customer care number. I havd tried, resetting thd mobile network, toggling airplane mode on/off restarting thd phone after that with no joy. Can EE get in touch to sort this out or is there email to mail them so they csn call me to sort it.

10 REPLIES 10
bristolian
EE Community Star
EE Community Star

Can you call in-country numbers?