19-04-2026 10:49 PM
call dropped and poor signal within the past 48 hours
20-04-2026 09:23 AM
Hi @japenteng5.
Thanks for coming to the community.
I’m sorry to hear you’ve been experiencing poor signal and dropped calls over the past 48 hours.
Are you experiencing this everywhere or just in certain locations?
You can check for any known issues in your area using our Coverage Checker, and you can report a problem there if something doesn’t look right.
If the issue continues, please get in touch with our customer support team, and they’ll be able to look into your account and the issues you're experiencing in more detail.
Debbie