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iPhone 16 Pro Max 5G standalone

Panda5432
Valued Contributor
Valued Contributor

Hi. 

I am trying to enable the 5G standalone on my iPhone 16 pro max. My tariff has the standalone. 

I replaced my SIM card and the EE store in London told me, standalone will work less 24 hours. 

After 2 days, I can’t turn on the standalone. I visited another EE store in London. They had no clue about the 5g standalone. 

I rang the customer service and they told me to visit an EE store. 

My question did anyone with psychical sim managed to enable 5g standalone in an iPhone 16 pro max?

Thank you

13 REPLIES 13
Ali_A
EE Community Support Team

As @chistery mentioned, it's working on their phone so although not yet officially on our list the compatibility is in place. 

Let us know how you get on with the replacement SIM /eSIM

Ali

Panda5432
Valued Contributor
Valued Contributor

Oh got it. So, I will order a new SIM from the app. The sim, I got it from the store didn't work.

Panda5432
Valued Contributor
Valued Contributor

It is working. I ordered a SIM card from the EE.com. As soon as I placed the SIM card, 5G Standalone was enabled on my iPhone 16 pro max 🙂

Debbie_G
EE Community Support Team

Hi @Panda5432.

I'm happy to hear you've received your new SIM card and 5G Standalone is now enabled on your phone. Thank you for getting back in touch to let us know.

Debbie 🙂