The EE Community

Help roaming still not working after 4 attempts in the USA with no data

Can I talk to someone 

Sms messaging

No phone in parcel upon delivery - only case & screen protector! EE useless!

I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24)  and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...

Change incorrect phone number

Despite following all the information to change my incorrect mobile number on the site, nothing changes. Have even spoken to a human who talked me through it but nothing changed as he promised.

Data roaming in Italy

Since I have put my data roaming while in italy! My LinkedIn, Facebook are playing up are can only go into them if I find WiFi! 

TV Box Mini Issues

I’ve been on the new EE TV for just over a month now after some teething issues with the Apple TV box. I’ve been having trouble with frequent connection drops and tv channels not loading on the EE TV mini box I have in my second bedroom. When this ha...

Cancel Contract

I want to cancel my Sim contract. But customer service is telling they can't do that, so I should go to store and talk there. I went to the store they are also telling they can't cancel I should talk to customer service. None of them are doing it. Wh...

cancellation and refund of double payment

Delay in refund payment. Please transfer it to my account.