Hi, i came home from work and found the envelope from EE with the esim's QR code. But the day before I changed the sim to esim through the My EE application and it already works on my phone. Do I still need to do some manipulations? Do I need to register the QR code somewhere? or leave it for other times when I need it, how many times can I use the QR code to activate esim.......? I honestly don't really understand and I don't want to lose my physical sim again or lose my esim. Thank you for your understanding and I await clarification on the given topic.
@vitiok70 A QR code is to move your number from a sim to an eSim. As you’ve already move to the eSim you don’t need to do anything with that QR code. Bin it keep it hang it from a Christmas tree do what you want with it just don’t let anyone scan it unless they want to move their sim to an eSim on their EE device (contract customers only) but most importantly don't scan this yourself yourself as you are already on that device using an Esim.
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
And if something happens to the phone, and I have to recover it, everything happens in life, wouldn't I be able to recover it with the given QR code? or by changing the phone I can't register esim? So the QR code that emits EE is not of many uses?
