Very upset with EE customer service

Morositas
Visitor

‎25-06-2022 02:49 PM - last edited on ‎26-06-2022 03:06 AM by EE Community Moderator

I have called the ee customer service technical support 

After 1 month experiencing no signal and issues with my line 

 

I am not happy how the operator deal with my case 

 

I will escalate this matter to the ombudsman office 

 

Very upset with EE service and Customer service 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎25-06-2022 04:09 PM

Hi @Morositas.

 

Welcome to the community.

 

I'm sorry to hear this.

 

Have you checked your postcode in our Network Status Checker?

 

Jon

0 Helpful
bristolian
EE Community Star
EE Community Star

‎26-06-2022 12:59 PM

@Morositas wrote:

I have called the ee customer service technical support 

After 1 month experiencing no signal and issues with my line 

Aside from a local coverage outage, which you can check using the status checker already advised, what are the issues you're having?

 

We may be able to help if you explain what problems are happening for you.

0 Helpful