Trying to find out what the hell is going on with EE and there trouble 5G!
The past 6 months and literally at this precise moment I had nearly full signal with 5G which does nothing! Eventually it jumps to 4G and finally my phone starts loading. I've set my phone to 4G in there past, sometimes it works better, other times it does nothing. This again with a good signal!
I've had a signal check and as per usual EE said the signals fine which is a lie! The phonecalls keep dropping out during 5G which I even have work mates complain about, not just myself! To top it off 5G was advertised as an extra cost on the contract because the of the speed/quality of service and that we'll be able to actually use it!
Tried to fill in a survey but also as usual, click the dislike box and then the page refreshes... Apparently 'something has gone wrong'... What a suprise.
I've been with EE for years but after the past 6 months of numerous calls from EE trying to contact me as my contract it nearly up for renewal (but they either list connection or just couldn't get through, it's your own fault!) I think I'm going to start looking else where.
Very disappointed in the service off late... ☹️
