Signal issues at home

Zoe1962
Visitor

Hi , the same has happened to me today! No voice calls , no 4 g at home, fine out of house area? Have you found out anymore? My home ee hub is flashing red light have tried resets , reconnecting and still nothing.

1 REPLY 1
bristolian
EE Community Star
EE Community Star

Your post has been moved to a new thread, to avoid different answers directed at different users. If you've not done so already, try toggling flight mode to ensure your phone hasn't "dropped off" available coverage.

Use the "check service status" option on https://ee.co.uk/help/mobile-coverage-checker  in the first instance, to check for local service outages. The "report a problem" link should be used if no issues are reported but EE users continue to have issues.A loss of coverage will remove the ability to make/receive calls, send/receive texts or use mobile data.

If you're in the UK and have a WiFi connection, you can use WiFi-calling to keep using your phone as normal without needing network coverage.