Selective Coverage in Aberdeen

31nicola · ‎04-11-2022

Does anyone in Aberdeen have the same mobile experience as I do? I live in the AB10 area of the city and find that whenever I leave my flat, coverage then becomes patchy at best, to non-existent at worst. So, I only really receive good coverage when I am in my flat again. This is very frustrating, particularly if you have urgent business to take care of. Does anyone know have any ideas as to how I can use my mobile outside of my flat and my post code area?

Thank you.

Northerner · ‎04-11-2022

Hi @31nicola

Have you tried looking for coverage issues in your local area.

https://coverage.ee.co.uk/coverage/ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎04-11-2022

Is this a recent problem?

The coverage tool serves 2 functions: "Check coverage" predicts the service in a given area, while "check status" searches for known faults & issues.

Do you know any friends or relatives who also use EE in this area - it may be worth comparing service with them as another check?