Selective Coverage in Aberdeen

31nicola · ‎04-11-2022

Does anyone in Aberdeen have the same mobile experience as I do? I live in the AB10 area of the city and find that whenever I leave my flat, coverage then becomes patchy at best, to non-existent at worst. So, I only really receive good coverage when I am in my flat again. This is very frustrating, particularly if you have urgent business to take care of. Does anyone know have any ideas as to how I can use my mobile outside of my flat and my post code area?

Thank you.

Northerner · ‎04-11-2022

Hi @31nicola

Have you tried looking for coverage issues in your local area.

https://coverage.ee.co.uk/coverage/ee

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

bristolian · ‎04-11-2022

Is this a recent problem?

The coverage tool serves 2 functions: "Check coverage" predicts the service in a given area, while "check status" searches for known faults & issues.

Do you know any friends or relatives who also use EE in this area - it may be worth comparing service with them as another check?